Service Rates

These rates are subject to change. If you have any questions, please call the shop - 519-371-7787
 


On-Site Service
Home or Business, we service all of Grey, Bruce and parts of Simcoe County

 

Standard On-Site Rate - (minimum 1 hour)

$65.00/hr

Back-up of System - (minimum 1 hour)

$65.00/hr

Priority Service (within 24 hours) - (minimum 1 hour)

$95.00/hr

Network installation, configuration and troubleshooting (minimum 1 hour)

$95.00/hr

Pick-up and Delivery of computers within Owen Sound City limits
Note: Delivery does not include set up

$25.00


In-Store Service
Our goal: Your PC repaired in 72 business hours or less!

 

Standard Shop Rate

$40.00/hr

Diagnostics - Standard Rate ($20.00 minimum charge)
This is forgiven if the repair if completed.

$40.00/hr

Virus and Spyware Removal - ($129 minimum charge)
With a standard rate after 4 hours *** See Note below

$129.00 minimum

Back-up of System - (minimum 1 hour)

$40.00/hr

Basic Format & Reload with updates - ($99 minimum)
Note: Includes reload of Windows and drivers and updates and set-up of Internet
if information is provided. (Sympatico excluded.)
Note: Additional hourly charges apply for saving files
Note: Additional hourly charges for installation of any other software

$99.00 minimum

Pick-up and Delivery of computers within Owen Sound City limits
Note: Delivery does not include set up

$25.00


***Special Note:
Viruses and spyware affect many parts of your computer programs. We use virus tools to remove the virus and spyware that invade your other programs but we are not responsible for the operation of these programs after virus has been removed.

If we recommend a full format and reload of your system (operating system, drivers & updates) and you decline to take this action, we will charge by the hour for disinfecting your system. Reloading of non-system programs is extra and based on an hourly charge.

Customer will be called if virus and spyware removal exceeds the minimum charge.
 


Other In-Store Services
For your added convenience we offer the following:

 

'Surf the Net' using High Speed - (minimum 1/2 hour charge of $2.36)
Note: Depends on system availability - call first!

$4.72/hr

Fax Service - ($.97/page in North America)

$.97/page

Equipment Rentals

  • Laptops, computers, monitors, multi-media projector, and laser printers 
  • Rentals can be hourly, daily, weekly or for longer periods of time

Call us!!